Upperline Health and Navina Team Up to Transform Value-Based Specialty Care with AI at the Point of Care

Upperline Health + Navina

May 2, 2024 | Upperline Health

Achieved 97% Adoption Rate by Specialists Within First Month 

New York, NY and Nashville, TN – Navina, the artificial intelligence (AI)-powered primary care platform that transforms complex, fragmented patient data into actionable insights at the point of care, today announced the initial results of its partnership with Upperline Health, the nation’s largest provider network dedicated to value-based specialty care, and the first to start its own ACO REACH. This collaboration improves the accuracy of patients’ overall health assessment and enhances clinical workflows to maximize valuable time with patients.

With a rapidly increasing population of Medicare beneficiaries seeking specialist care, Upperline Health specialists in podiatry care, vascular care, chronic care management and preventative health struggled to gain a complete picture of a patient’s medical history due to data scattered across disparate systems and modalities. Within the first month of implementing Navina, specialists were using Navina’s AI-powered insights for 97% of patient visits, enabling them to accurately capture patients’ health status and greatly enhancing their ability to deliver care holistically.

“Navina closely aligns with our holistic approach to specialty care, enabling us to offer better patient care, and improve outcomes.” said David Thorpe, CEO of Upperline Health. “In a matter of days, Navina’s AI platform achieved high provider engagement and satisfaction across our clinics, a testament to AI’s immense potential to support the clinical workflow and promote proactive, efficient value-based care.”

Prior to the partnership, specialists at Upperline Health faced significant hurdles due to fragmented health records and inefficient, paper-based workflows. The introduction of Navina streamlined access to accurate and timely data, reducing administrative burdens and allowing clinicians to focus on accountable care.

Navina integrates seamlessly with Upperline Health’s diverse data infrastructure, including their Athenahealth electronic health record (EHR), health information exchanges (HIEs), claims, and third-party systems, which house unstructured notes and scanned documents. Using cutting-edge AI and natural language processing (NLP), Navina reconciles data across various sources to deliver the most timely and accurate patient information, and provides recommendations at the point of care, including suspected conditions that were not previously documented.  

Every insight is linked to the original clinical source, which fosters clinician trust and empowers them to make confident, data-driven care decisions. On average, specialists at Upperline Health agree with over 80% of Navina’s clinical insights.

“We’re delighted to partner with Upperline Health, a true value-based care leader in the specialty space, and help them leverage AI to deliver cost-effective, high-quality care while easing the burden on clinical staff,” said Ronen Lavi, CEO and co-founder of Navina. “I am proud to see the high adoption rate achieved within such a short span of time, validating the success of our clinician-first approach to AI, and the critical importance of building a platform that clinicians can trust to support their clinical workflows. 

About Navina 

Navina uses medically informed AI to turn chaotic data into an intuitive and concise Patient Portrait that allows physicians and the entire care team to assess, collaborate and act on even the most complicated cases instantly. Designed for and loved by physicians, Navina allows for high-quality and empathic patient care, resulting in better treatment, reduced missed diagnoses and a reduced burden on physicians. Leading value-based organizations such as Privia Health, InnovaCare, and Millennium Physician group are leveraging Navina’s AI platform to transform primary care. The company was named to the CB Insights AI 100 list of most innovative artificial intelligence companies in the world for 2023 and their Digital Health 50 list. For more information, please visit www.navina.ai 

About Upperline Health 

Upperline Health is the nation’s largest provider dedicated to specialty value-based care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Upperline Health providers coordinate patients’ care among a team of specialists, nurse practitioners, care navigators, nutritionists and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs. For more information, please visit: https://upperlinehealth.com/