Upperline Health Partners with AI Company Navina to Improve Care

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May 2, 2024 | Nikki Ross

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A Nashville-based health care provider has partnered up with an artificial intelligence company to improve its business. 

Upperline Health, a provider network that focuses on value-based specialty care, is using New York-based Navina’s AI technology, according to a press release. After just a month of adopting the technology, 97% of Upperline Health’s specialists are using it. 

“Navina closely aligns with our holistic approach to specialty care, enabling us to offer better patient care, and improve outcomes.” said David Thorpe, CEO of Upperline Health, in the release. “In a matter of days, Navina’s AI platform achieved high provider engagement and satisfaction across our clinics.”

The use of artificial intelligence has boomed across the business world in the past year. As time goes on, more businesses are looking to use AI to grow their business, and many tech startups are using AI as the very basis for what they do. The health care industry has been slower to adopt the technology, and when companies do, the focus is on the administrative side.

Founded in 2017 by former Aspire Health execs Thorpe and Stephen Nash, Upperline Health is a network of physicians providing lower extremity (foot and ankle) care, according to the company’s website, including preventative care, wound care, vascular and vein care and surgical treatment. 

Navina helps accurately capture a patient’s health status for specialists, provide recommendations and streamline accesses to data which helps reduce administrative burdens, according to the release. Before using Navina, Upperline Health faced “significant hurdles because of fragmented health records and inefficient, paper-based workflows.”

Specialists agree with 80% of Navina’s clinical insights, according to the release. 

“I am proud to see the high adoption rate achieved within such a short span of time, validating the success of our clinician-first approach to AI, and the critical importance of building a platform that clinicians can trust to support their clinical workflows,” said Ronen Lavi, CEO and founder of Navina, in the release.